Shipping policy

Thank you for shopping with us! We are committed to ensuring that your order reaches you as quickly and efficiently as possible. Please review our shipping policies below for more details about processing and delivery times.

Processing Time

All orders are processed within 24 to 48 hours from the time they are placed, excluding weekends and holidays. Once your order is processed, you will receive a shipping confirmation email with tracking information (if applicable) to help you track your package.

Shipping Times

• Italy: For orders shipped within Italy, we offer estimated delivery within 1-4 business days. Delivery times may vary depending on the destination and local carriers. Please note that business days are Monday through Friday, excluding national holidays. Orders that are placed during weekends will be shipped the following Monday.

• Europe: For international orders within Europe, we offer estimated delivery within 2-6 business days. As with domestic shipments, actual delivery times may vary depending on your location, the postal carrier, and customs processing times. Please note that business days are Monday through Friday, excluding national holidays. Orders that are placed during weekends will be shipped the following Monday.

• Rest of the world: For international orders, we offer estimated delivery within 2 weeks. As with domestic shipments, actual delivery times may vary depending on your location, the postal carrier, and customs processing times. Please note that business days are Monday through Friday, excluding national holidays. Orders that are placed during weekends will be shipped the following Monday.

Additional Shipping Information

• Estimated Delivery Times: While we strive to meet the estimated delivery windows, these times are approximate and can vary based on factors like weather conditions, local carrier delays, and customs processing. We recommend keeping an eye on your tracking information for real-time updates.

• Shipping Delays: In rare cases, unexpected shipping delays may occur due to circumstances outside of our control, such as extreme weather, strikes, or carrier issues. We will notify you promptly if there is a significant delay.

• Customs & Duties: For international orders, please be aware that customs clearance may take additional time, and you may be subject to import taxes, customs duties, or additional fees imposed by your country. These charges are the responsibility of the customer, and we recommend contacting your local customs office for more information.

• Shipping Carrier: We use a variety of reliable carriers to deliver your order. Once your order has shipped, you will receive a tracking number to monitor its progress.